Blog
Customer loyalty
6 Tips To Improve Customer Retention for a Fintech company
1. Understand what drives customer loyalty and find ways to improve on that Many factors can contribute to customer loyalty, ...
Automation Customer service
45 Canned Responses for Customer Support
What is a canned response, and how does it work? A canned response is a pre-written message that can be ...
Livechat Reviews
LiveChat Review 2023
LiveChat.com (previously known as LiveChat Inc) is a popular platform powering 35 thousand companies and 200 thousand of customer service ...
Customer segmentation
Customer Journey Mapping
Customer journey touchpoints are customer interactions with your business throughout their experience. These touchpoints provide valuable information that can be ...
Customer service Efficiency
4 Strategies to Reduce Call Center Demand
Too often, customer service call centers are overwhelmed by the sheer volume of calls they receive. This can lead to ...
Chatbots
Types of Customer Live Chat Chatbots
Chatbots are the future of customer service. These chatbot types can significantly affect your business and help you save time ...
Livechat
Liveagent Integrations & Apps
Liveagent is a live chat software that enables businesses to communicate with their customers in real time. It offers a ...
Sales
How To Use Live Chat To Capture Leads
In today’s digital age, providing excellent customer service is more important than ever. And one of the best ways to ...
Livechat
How A Betting Company Can Increase Sales
Start by targeting a specific audience that is interested in gambling When it comes to gambling, it’s essential to start ...
Livechat
Can Gaming Companies Benefit from Integrating a Live Chat
increase customer satisfaction As a gaming company, it’s essential to keep your customers happy. One way to do this is ...
