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Automation Customer service

How To Automate Customer Service

BY
Ted Green

Customer service is a vital part of any business, and with the rise of technology, customer service automation has become ...

customer care principles
Customer service

10 Principles Of Customer Care

BY
Ted Green

Customers are the backbone of any business. They are the reason why businesses exist, and their satisfaction is key to ...

IBM Watson Assistant
Automation Chatbots

How to Use IBM Watson Assistant for Customer Care

BY
Ted Green

IBM Watson Assistant is a cognitive assistant that helps you manage everyday tasks such as scheduling appointments, ordering food, and ...

best customer live chat solutions
Livechat Reviews

The Ultimate List Of Best Customer Live Chat Tools 2023

BY
Ted Green

In today’s fast-paced business environment, providing excellent customer support is essential to keep your customers happy and loyal. One of ...

How to Create a pLTV Model
Automation

How to Create a pLTV Model

BY
Ted Green

Predicting customer lifetime value (LTV) is one of the most critical indicators of success for any business. By understanding and ...

ChatGPT for customer care
Automation

How To Use ChatGPT For Customer Care

BY
Ted Green

If you’re looking for a reliable, AI-powered chatbot to help with customer care, ChatGPT is worth checking out. This blog ...

Customer Care Chat Etiquette
Customer service

5 Rules of Customer Care Chat Etiquette

BY
Ted Green

When providing customer care through chat, it’s essential to be professional and courteous. There are a few simple etiquette tips ...

Building Conversational Experiences with Dialogflow
Automation Chatbots

Building Conversational Experiences with Dialogflow

BY
Ted Green

If you’re looking to build a conversational experience for your users, Dialogflow is a great platform to use. In this ...

AI Chatbot Software by Chatbot
Chatbots

AI Chatbot Software – Top 5 Best Rated Bots

BY
Ted Green

If you’re looking for a new way to interact with your customers, consider using AI chatbot software. Chatbots are computer ...

Best live chat for Wordpress
Livechat

Top 4 Live Chat Plugins for WordPress

BY
Ted Green

Looking for a way to improve your customer service on your WordPress site? A live chat plugin could be the ...