ai
Automation Chatbots
How to Use IBM Watson Assistant for Customer Care
IBM Watson Assistant is a cognitive assistant that helps you manage everyday tasks such as scheduling appointments, ordering food, and ...
Automation
How To Use ChatGPT For Customer Care
If you’re looking for a reliable, AI-powered chatbot to help with customer care, ChatGPT is worth checking out. This blog ...
Automation Chatbots
Building Conversational Experiences with Dialogflow
If you’re looking to build a conversational experience for your users, Dialogflow is a great platform to use. In this ...
Chatbots
Chatbots for Appointment Booking
What are chatbots, and how do they work Whether at a doctor’s office, a hairdresser, or a business, booking appointments ...
Automation Chatbots
Chatbots in Customer Service
What are chatbots, and how do they work Chatbots are computer programs that are designed to simulate human conversation. The ...
Chatbots
Types of Customer Live Chat Chatbots
Chatbots are the future of customer service. These chatbot types can significantly affect your business and help you save time ...
Chatbots Efficiency
Benefits of AI Chatbots for Customer Live Chat
Artificial intelligence (AI) has been a part of customer service for a while now. Still, only recently have businesses started ...
Livechat
Live Chat Routing Work – How Does It Work
Live chat routing assigns chats to the best-suited agent based on skills, tenure, availability, and other factors. By ensuring that ...
