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Efficiency Livechat Sales
How Live Chat Integrates With Your CRM
CRM, or customer relationship management, the software is designed to help businesses manage their interactions with customers. Companies can gain ...
Customer service Efficiency
Call Center Quality Assurance – HOW TO SET it UP
Maintaining a high level of quality assurance in your support center is essential to providing excellent customer service. What is ...
Chatbots Efficiency
Benefits of AI Chatbots for Customer Live Chat
Artificial intelligence (AI) has been a part of customer service for a while now. Still, only recently have businesses started ...
Livechat Sales
Live Chat For Ecommerce
Live chat can make a big difference in your eCommerce store. It can help improve customer service, drive sales, and ...
Customer service Livechat
6 Types of Customers And How To Handle Them
The Complainer – this customer is never happy and always has something to criticize. How do you handle them without ...
Livechat
Live Chat Routing Work – How Does It Work
Live chat routing assigns chats to the best-suited agent based on skills, tenure, availability, and other factors. By ensuring that ...
Customer service
Customers Are Paying For Their Experience, Not Your Service
When it comes to customer service, it’s important to remember that customers are often paying for their experience, not just ...
Livechat Startups
Customer Live Chat for Startups
Live chat is a relatively new technology that allows businesses to communicate with their customers in real-time. By providing instant ...
Livechat
How A University Can Boost Its Enrollment
Start by creating a website for your university with an easy-to-use navigation bar Any university looking to stay relevant in ...
Livechat
How Can Live Chat Be Used in a Remote Work Model
What is live chat, and how can it be used in a remote work model Live chat customer service is ...
