customers
Customer loyalty Customer segmentation
How to Create Customer Tiering
BY
Ted Green
Understand what customer tiering is and why it’s important Customer tiering divides customers into groups, or tiers, based on their ...
Customer segmentation
Customer Journey Mapping
BY
Ted Green
Customer journey touchpoints are customer interactions with your business throughout their experience. These touchpoints provide valuable information that can be ...
Customer service Livechat
6 Types of Customers And How To Handle Them
BY
Ted Green
The Complainer – this customer is never happy and always has something to criticize. How do you handle them without ...
Customer service
Customers Are Paying For Their Experience, Not Your Service
BY
Ted Green
When it comes to customer service, it’s important to remember that customers are often paying for their experience, not just ...
