Automation

Automation Customer service

How To Automate Customer Service

BY
Ted Green

Customer service is a vital part of any business, and with the rise of technology, customer service automation has become ...

IBM Watson Assistant
Automation Chatbots

How to Use IBM Watson Assistant for Customer Care

BY
Ted Green

IBM Watson Assistant is a cognitive assistant that helps you manage everyday tasks such as scheduling appointments, ordering food, and ...

How to Create a pLTV Model
Automation

How to Create a pLTV Model

BY
Ted Green

Predicting customer lifetime value (LTV) is one of the most critical indicators of success for any business. By understanding and ...

ChatGPT for customer care
Automation

How To Use ChatGPT For Customer Care

BY
Ted Green

If you’re looking for a reliable, AI-powered chatbot to help with customer care, ChatGPT is worth checking out. This blog ...

Building Conversational Experiences with Dialogflow
Automation Chatbots

Building Conversational Experiences with Dialogflow

BY
Ted Green

If you’re looking to build a conversational experience for your users, Dialogflow is a great platform to use. In this ...

chatbot in customer service
Automation Chatbots

Chatbots in Customer Service

BY
Ted Green

What are chatbots, and how do they work Chatbots are computer programs that are designed to simulate human conversation. The ...

canned responses customer support
Automation Customer service

45 Canned Responses for Customer Support

BY
Ted Green

What is a canned response, and how does it work? A canned response is a pre-written message that can be ...