Blog

Automation Customer service
How To Automate Customer Service
Customer service is a vital part of any business, and with the rise of technology, customer service automation has become ...

Customer service
10 Principles Of Customer Care
Customers are the backbone of any business. They are the reason why businesses exist, and their satisfaction is key to ...

Automation Chatbots
How to Use IBM Watson Assistant for Customer Care
IBM Watson Assistant is a cognitive assistant that helps you manage everyday tasks such as scheduling appointments, ordering food, and ...

Livechat Reviews
The Ultimate List Of Best Customer Live Chat Tools 2023
In today’s fast-paced business environment, providing excellent customer support is essential to keep your customers happy and loyal. One of ...

Automation
How to Create a pLTV Model
Predicting customer lifetime value (LTV) is one of the most critical indicators of success for any business. By understanding and ...

Automation
How To Use ChatGPT For Customer Care
If you’re looking for a reliable, AI-powered chatbot to help with customer care, ChatGPT is worth checking out. This blog ...

Customer service
5 Rules of Customer Care Chat Etiquette
When providing customer care through chat, it’s essential to be professional and courteous. There are a few simple etiquette tips ...

Automation Chatbots
Building Conversational Experiences with Dialogflow
If you’re looking to build a conversational experience for your users, Dialogflow is a great platform to use. In this ...

Chatbots
AI Chatbot Software – Top 5 Best Rated Bots
If you’re looking for a new way to interact with your customers, consider using AI chatbot software. Chatbots are computer ...

Livechat
Top 4 Live Chat Plugins for WordPress
Looking for a way to improve your customer service on your WordPress site? A live chat plugin could be the ...